Technology

An Industry In Trouble? If We're Not On Board With Customer Engagement, We Might Be

Dec. 17, 2013

Industry consultants and veterans Paul Schlossberg and Allen Weintraub clearly lay out the reasons the vending, OCS and micro market industries need to use customer engagement through smartphones and technology.

In this 20-minute podcast, industry consultants and veterans Paul Schlossberg and Allen Weintraub clearly lay out the reasons the vending, OCS and micro market industries need to use smartphones and technology in order to create customer engagement. Schlossberg and Weintraub discuss the hard fact that if you don't keep your customer engaged, they will find other business. Ultimately, the industry has an opportunity to set up a digital communication process - will we fall behind? The answer is "no" if we act now.

If you'd like to discuss this podcast, please, shoot us an email:

[email protected]