VendCentral’s mobile request platform designed for the vending channel has played an increased role in helping refreshment providers better serve their customers post COVID-19. The technology provides automated communication between customers and providers using a QR code and smartphone.
With the app, customers can directly access important COVID-19 information, report machine issues, request items, and more, all from the convenience of their own smartphone. QR codes are placed on vending equipment and include instructions.