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    1. Technology

    Cantaloupe unveils Suites for Cheq to streamline suite management for venues

    Aug. 27, 2024
    The new offering within Cantaloupe’s Cheq platform is designed to help venues manage premium suite pre-orders.

    Source Cantaloupe, Inc.

    Related To: Cantaloupe Inc.
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    A new suite management system is designed to streamline and enhance the hospitality suite experience at stadiums and venues. Offered as part of Cantaloupe Inc.’s Cheq platform, Suites helps venues manage premium suite pre-orders.

    Suite management systems often require manual intervention or phone calls to make last-minute changes. The Suites platform allows changes to pre-orders up until a preselected time via a desktop or mobile app, which updates automatically for the concession provider. This feature ensures that suite owners have full control over their event-day experience without the need for last-minute calls or manual data entry by suite attendants. 

    According to Jake Stone, vice president of partnerships, "The ability for suite owners to modify their orders up until a customizable cut-off time is a key differentiator that sets Suites apart from the competition. This feature, combined with the Cheq platform’s user-friendly interface, makes it easier than ever for venues to deliver a premium experience that provides an opportunity for revenue growth.”
     
    Although offered as a standalone product, Suites also can be integrated with the full Cheq platform through Cantaloupe’s self-service kiosk and mobile ordering solutions. For customers, this means they can adopt Suites independently, and current sports and entertainment partners can enhance their existing setup with this new offering.

    Suites is web-based, enabling suite attendants, kitchens and other venue staff to prepare in advance, ensuring a smooth event-day operation.

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