Golden Age, a leading Canteen franchisee in Houston, has selected Parlevel Systems to streamline its vending, micro market and unattended retail operations.
According to the announcement, Golden Age will utilize Parlevel's vending management system (VMS), PayPlus card readers and micro markets across its customer base of over 2,000 points of sale. These tools will allow Golden Age to access real-time insights into its operation to increase revenues, cut costs and increase service efficiencies throughout its business.
A family owned and operated business, Golden Age was founded in 1990 and has grown to supply a diverse portfolio of self-checkout technology across thousands of accounts in the Houston area. Initially starting with just one machine, Golden Age has grown to a 10-route company.
To support its rapid growth, Golden Age needed to streamline its unattended retail locations and upgrade its technology solutions. Coming from an older, server-based system, Golden Age wanted to upgrade to a more modern, cloud-based option. After a careful review of suppliers, Golden Age chose Parlevel Systems and its technology to expand its unattended retail business lines consisting of thousands of vending, coffee and micro market locations.
"Because of our growth, Golden Age sought a technology provider who could deliver a true partnership, and effective and easy-to-use solutions," Cristina Noel, general manager of Golden Age, said in the announcement. "Since leveraging solutions from Parlevel, we've been able to become more efficient, expand our account base, and serve our customers better than ever."
With Parlevel, Golden Age can use real-time data and remote monitoring tools to increase revenue, cut costs and provide better service to its community. They can take advantage of tools like dynamic routing, product merchandising recommendations, machine alerts, prekitting, and more to improve operations. Through Parlevel's all-in-one system, Golden Age can manage vending, micro markets, office coffee and other business lines in one place, increasing overall operational efficiencies.
"As a rapidly growing business with a commitment to provide excellent service, Golden Age understood they needed technology solutions that would help them achieve their goals while continuing to go above and beyond for their customers," Alan Munson, chief commercial officer at Parlevel Systems, added in the announcement. "Parlevel's suite of solutions will provide insights and operational improvements that will help Golden Age expand their footprint and deliver their products in new, exciting ways."
