Customer Life Time Value (CLTV) Document

March 21, 2014

This data sheet details the 38 purchases, including SKU and sales price, one micro market consumer made during one month totaling $76.58. In discussion with micro market companies and smart phone marketing apps companies. The micro market operator should ask themselves the following questions:

  • How can I engage the consumer to purchase a "pastry and danish" every time the consumer purchases a Keurig K-Cup, not just the 4 times out of 19 coffee purchases?
  • Would Keurig K-Cup coupons to purchase  K-cups for home use result in added value to Keurig, the micro market operator and the consumer?
  • What are the average monthly coffee purchases of the other micro market consumers? Should other coffee options, e.g., Starbucks, be made available at the location?
  • Why does the consumer not purchase any non-coffee beverage?
  • How can marketing be used to increase the consumer’s purchase of “fresh food” and “lifestyle foods” currently only 4 times during this month?

*Data in the CLTV is proprietary. 

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