Autonomous Food Service and Retail Solutions – a new level of opportunity
July 8, 2025
3:00 PM ET / 2:00 PM CT / 12:00 PM PT / 8:00 PM GMT
Duration: 1 hour
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Summary
This webinar will discuss the new level of opportunity that exists for operators because of robotics, micro markets, smart markets, smart stores and alternative vending solutions.
Once confined to traditional food service, retail or vending, high quality meals, attractive novelty snacks and a wide variety of specialty items are now an option through autonomous delivery systems.
Key topics from the webinar include:
- How opportunity to compete with hot food.
- The impact of smart markets on food and retail.
- Why are new operators so attracted to autonomous solutions?
- How major brands can drive autonomous food and snack sales.
- Some alternative products that are gaining traction.
- The technology is important – but the end product has to be high quality.
- Replacing the cafeteria – a cost saving solution from operators.
- Locations where autonomous foodservice/retail items are a success.
- Why operators should look beyond their traditional comfort zones.
- How consumers respond to autonomous solutions.
- Success stories – beyond beverage and snack sales.
- How unique autonomous solutions can open doors for operators.
- Beyond the micro market - smart stores are coming on as an autonomous solution.
Be sure to join us. See you there!
Speakers
Jon Holden
All Star Services
Jon Holden is a 12-year industry veteran at Michigan based All Star Services. Well known for his support of local products, Jon launched a popular video series on social media – “Snack on with Jon” – to promote the effort. He brings a diverse history working in the food and beverage industry to our panel, as he is currently focused on becoming an Industry Leader in new business development, customer relationship building, executive leadership training, new product development and team building.
Josh Rosenberg
CEO
Forward Thinkers
Josh spent over 18 years at Coca-Cola in progressive leadership roles across sales, operations, strategy, and marketing, including helping redesign North American bottling operations and launching Coca-Cola Refreshment Services. As Chairman, CEO, and partner at Accent Food Services, he grew the company from $38M to $165M, achieving a 14x multiple at exit. He now serves as an executive coach at Keystone Partners and is the creator of the POWER Organizational Assessment, a tool for evaluating organizational health and leadership effectiveness. Josh is also a partner at Capitol Coffee, a Raleigh-based coffee roaster and equipment service company.
VP of Retail Product Strategy, North America
Ben is a seasoned product leader with over 12 years of experience driving innovation in the unattended retail space. As the co-founder of Yoke Payments—acquired by Cantaloupe Inc.— Ben helped pioneer self-checkout solutions designed for micro markets. Today, as VP of Retail Product Strategy at Nayax, Ben leads our efforts in advancing smart coolers and smart store technologies. His focus is on delivering scalable, user-centric solutions that boost customer engagement, streamline operations, and help define the future of frictionless retail.
Contributing Editor, Automatic Merchandiser/VendingMarketWatch.com
Bob Tullio is a content specialist, speaker, sales trainer, consultant and contributing editor of Automatic Merchandiser/VendingMarketWatch.com. He advises entrepreneurs on how to build a successful business from the ground up and specializes in helping suppliers connect with operators in the convenience services industry – coffee service, vending, micro markets and pantry service specifically.
Subscribe to Automatic Merchandiser's new podcast, Vending & OCS Nation, hosted by Tullio and designed to make your business more profitable.
For more information on the services that Tullio offers to operators and suppliers, visit www.tulliob2b.com or contact him at [email protected].
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