Starbucks Mobile Order & Pay, which began as a pilot in Portland in December 2014 and launched in the Pacific Northwest in March 2015, is expanding to stores in 21 more states in the southern and central United States. The new feature allows customers to place an order from their mobile device – skip the line at the register – and pick up their order directly from their barista.
“Mobile ordering will deliver convenience, frequency and speed of service and over time, become the fastest and easiest way for customers to order, pay and pick up their purchases,” the company wrote in a press release last year.
