Cantaloupe Inc., a digital payments and software services company that provides end-to-end technology solutions for self-service commerce, announced it onboarded Canteen of Northern California (CNC), a well-established vending operator serving Sonoma, Napa and Marin counties. Cantaloupe’s business with CNC marks a major customer acquisition in the mid-market category, with CNC fully deploying Cantaloupe’s state-of-the-art vending and micro market technology alongside the integration of Cantaloupe’s cutting-edge Seed software platform into its operations.
The comprehensive transition to Cantaloupe’s products and services started in October 2022 and includes a complete changeover to Cantaloupe’s G11 card readers, the implementation of the Seed Pro vending management system, and the replacement of previous micro market equipment with the Cantaloupe Go line of kiosks. Additionally, CNC is working to add Cantaloupe’s Cooler Café in certain locations to expand its offerings to current customers.
CNC, under the leadership of Kelley Dayton and Shaun Dayton, second- and third-generation managers, has a storied 50-plus year history in the vending business. Founded in 1970, the company was one of the first 10 franchises of Canteen. Operating approximately 550-560 vending machines and 20 micro markets, CNC is the first Canteen franchise to go all-in with Cantaloupe’s solutions.
“Our decision to switch from our previous vending management system and cashless payment provider to Cantaloupe’s full suite of solutions was driven by a need for a technology partner capable of breaking through the limitations we faced with prior suppliers,” Shaun Dayton, operations manager of Canteen of Northern California, said in the announcement. “Working with Cantaloupe on innovative solutions to enhance our business efficiency has been a game-changer. What really sold us was Cantaloupe’s Remote Price Change feature within Seed, which set Cantaloupe apart from competitors and helped us address an urgent need to be able to manage prices and inflation impacts efficiently and effectively.”
Jeff Dumbrell, Cantaloupe’s chief revenue officer, added in the announcement: “Our partnership with operator customers shapes the way we develop every single one of our products, especially Seed. It’s not just a platform. It’s a revolutionary way for vending operators to see and know all areas of their business. Seed brings a new dimension of cost savings and revenue growth to operators, supported by Cantaloupe’s dedicated team of experts who are there to ensure each customer’s success.”
CNC has already experienced the benefits of Seed, including significant cost savings and increased revenue. Seed’s comprehensive reporting tools have also revealed valuable insights into CNC’s business. “Our cost savings have been so substantial that we’ve actually been able to use those savings to give our staff a raise,” Dayton continued. “I’ve never worked with a program that is so robust and powerful, and the customer service from Cantaloupe has been phenomenal.”
